Career Opportunities
GROW WITH US
We are looking for people who are self-motivated, energetic, have initiative with positive attitude and passion in the F&B industry. Join us and bepart of our family!
• No experience required
• Keen learner with good attitude
• Able to work in fast paced environment
• Serve and introduce dishes to customers
• Prepare ingredients and partake in simple housekeeping duties
• Ensure food items are prepared according to company standards
• Maintain kitchen cleanliness and hygiene standards
• Keen learner with good attitude
• Independent and a team player
• Able to work in fast paced environment
• Assist in preparation of ingredients for Chef
• Maintain consistency and highest standard of food quality
• Check on freshness and prepare stocks, sauces and daily garnishes
• Ensure that kitchen is well organized
• Minimum ‘N’ level or relevant qualifications from SHATEC or accredited schools
• Minimum 1 year of experience in related fields
• Able to work in fast paced environment
• Maintain food and presentation quality
• Control wastage and ensure efficiency in the kitchen
• Assist in rostering and forecasting of staff requirements such as leave planning and overtime
• Inventory control and planning
• In charge of staff meals preparation
• Minimum ‘N’ level or relevant qualifications from SHATEC or accredited schools
• Minimum 3 years of experience in related field
• Computer-literate (preferred)
• Bilingual in English and Mandarin
• Strong leadership skills
• Able to work in fast paced environment
• Accountable for smooth running of the kitchen and operations
• Control wastage and improve efficiency in the kitchen
• Ensure highest standards of food quality and presentation
• Inventory control and planning of stock intake
• Enforce strict adherence to Standard Operating Procedures (SOP)
• In charge of rostering, scheduling off days and leave planning
• Supervise and and conduct training for junior trainee chefs
• Attend all meetings and training programs when required
• No experience required
• Keen learner with good attitude
• Able to work in fast paced environment
• Meet, greet and lead customers to their seats
• Replenish cutleries and sauces
• Take orders and serve to customers
• Undertake any other related task/duty/assignment that may be given by the superior
• Able to work in a fast paced environment
• Independent and a team player
• Self starter with positive working attitude
• Passionate about driving sales
• Set up seating arrangements and ensure tidiness
• Take orders and serve to customers
• Assist in preparation of reports and forms
• Maintain highest standards of service while upholding good hygiene and grooming standards
• Undertake any other related task/duty/assignment that may be given by the superior
• ‘O’ Level / Certificate in F&B
• Minimum 3 years of experience in relevant field
• Past supervisory role will be an advantage
• Able to work under pressure
• Good communication and leadership skills
• Passionate about driving sales
• Ensure proper arrangement of seats and smooth running of designated section
• Lead and supervise team members in providing excellent customer service
• Proactively introduce promotions to customers to boost sales
• Lead and motivate staff in achieving sales targets and customer satisfaction
• Prepare and submit all reports, schedules etc in a timely manner
• Enforce proper grooming and upkeep restaurant cleanliness / hygiene standards
• Undertake any other related task/duty/assignment that may be given by the Reporting officer
• ‘O’ Level /Certificate in F&B
• Minimum 5 years of working experience with 3 years in a leadership position
• Computer-literate
• Bilingual in English and Mandarin
• Able to work under pressure
• Good communication and leadership skills
• Passionate about driving sales
• Assist the Restaurant Manager in administrative duties
• Lead and supervise team members in providing excellent customer service
• Conduct departmental SOP training for all staff to maintain a consistent best in class service standards and conduct
• Forecast staff requirements and rostering i.e. scheduling rest days, leaves, and overtime
• Lead and motivate staff in achieving sales targets and customer satisfaction
• Arrange and lead daily roll call meetings
• Keep the Outlet In-Charge/Manager informed on all items of interest
• Enforce proper grooming and upkeep restaurant cleanliness / hygiene standards
• Undertake any other related task/duty/assignment that may be given by the Assistant Restaurant Manager/ Restaurant Manager
• Diploma /‘O’ Level /Certificate in F&B
• 5 to 8 years of working experience with 4 years in leadership position
• Computer-literate
• Bilingual in English and Mandarin
• Service oriented and sales driven
• Proven leadership track record
• Analytical and positive mindset
• Has overall shift responsibilities and is accountable for the smooth running of the restaurants under their care
• Accountable for overall sales revenue, staff management, product quality, customer service standards and execution of promotions
• Responsible for recruitment, development and retention of staff
• Manage cost expenses and manpower allocation
• Evaluate operational procedures and suggest improvement
• Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards
• Responsible for the submission in a timely manner, all reports, schedules etc. to the Area Zone Manager and HQ
• Provide feedback on staff schedule, attendance, timeliness, complaints and innovations or exceptional occurrences
• Overseas posting/attachment may be required
• Diploma /’O’ Level /Certificate in F&B, Tourism, Hospitality or Event Management
• Computer-literate
• Bilingual in English and Mandarin
• Able to travel, work on shift schedules, weekends and public holidays
• Able to work in a fast paced and customer focused environment
- Demonstrate excellent customer service and maintain customer satisfaction at all times
- Engage with customers through checking on their dining experience, making recommendations and gathering feedback to provide service enhancement to customer
- Resolve guest enquires and feedback in various platforms promptly and propose preventive measures
- Assist with employee training to achieve and maintain service excellence
- Liaise and plan VIP reservations with Operations team, which includes serving the VIPs personally when they dine at the outlets
- Coordinating daily restaurant management operations.
- Delivering superior food and beverage service and maximizing customer satisfaction.
- Responding efficiently and accurately to restaurant customer complaints.
- Manage restaurant’s good image and suggest way to improve it.
- Train new and current employee on proper customer service pratices.
- Organize and supervise shifts.
- Appraise staff performance and provide feedback to improve productivity.
- Estimate future needs for goods, kitchen utensils and cleaning products.
• Degree /Diploma /’O’ Level /Certificate in F&B, Tourism, Hospitality or Event Management
• 2 to 3 years of working experience in F&B or customer service industry
• Computer-literate
• Bilingual in English and Mandarin
• Willing to travel, work on shift schedules, weekends and public holidays
• Ex-Airline crew will have an added advantage
• Anticipate customer needs and respond promptly
• Maintain customer engagement and collate data reports for service enhancement purposes via checking on customers’ dining experience, making recommendations and gathering feedback
• Periodically review and customize processes to improve productivity, product and service quality
• Resolve guest enquires and feedback in various platforms promptly and propose preventive measures
• Mentorship and conduct training to achieve and maintain service excellence
• Preparation of Customer Care Memos
• Degree /Diploma /’O’ Level /Certificate in F&B, Tourism, Hospitality or Event Management
• 5 years of working experience in F&B or customer service industry
• Computer-literate
• Bilingual in English and Mandarin
• Able to work on shift schedules, weekends and public holidays
• Lead the frontline in demonstrating excellent customer service at all times
• Submit, monitor and analyze various reports and data meant for service enhancement purposes
• Motivate and coach the operations team in delivering service excellence
• Lead and ensure smooth running of ad hoc events such as culinary workshops, product launches and outlets opening
• Rostering of work schedules for respective team members and ensure that the off days are well distributed.
• Assist in the preparation of (editing) the Customer Care Memos and disseminate to all stakeholders
• Degree /Diploma in F&B, Tourism, Hospitality or Event Management
• 8 to 10 years of working experience in a supervisory role
• Computer-literate
• Bilingual in English and Mandarin
• Able to work on shift schedules, weekends and public holidays
• Able to conduct training with related certification (preferred)
• Spearhead feedback management and resolve escalated cases promptly
• Coordinate with Training department to plan and devleop training schedules and curriculums for new hire and existing staff
• Ensure a post mortem is carried out for each ad hoc event and submit report to ASM/HOD on possible enhancements to be made in the next event
• Analyze the outlets proposed service processes and prepare report to Service manager to evaluate the feasibility of implementing the service processes company wide
• Prepare report for HOD meeting on the performance of SAs and feedback statistics
• Degree /Diploma in F&B, Tourism, Hospitality or Event Management
• 10 to 12 years of working experience in a managerial role
• Computer-literate
• Bilingual in English and Mandarin
• Able to work on shift schedules, weekends and public holidays
• Able to conduct training and possess related certification
• Able to work in a fast paced and customer-focused environment
• Accountable for staff management, service excellence and customer satisfaction at outlet
• Set key performance targets for the year and development plan for CCA/s & SA/s at outlets
• Conduct appraisals and orientation for CCAs/SAs
• Partake in recruitment, welfare, disciplinary, staff development and promotion matters of CCD team
• Work with Brands and Operations to initiate service improvement activities
• Analyze the feedback statistics and propose solutions to resolve service quality gaps
• Plan, develop and conduct training workshops for employees
• Engage in the planning and management of the yearly budget for the Department
• Currently enrolled in NITEC /Higher NITEC /Diploma /Degree
• Pleasant disposition with proactive attitude
• Bilingual in English and Mandarin
• Partake in daily activities and tasks
• Coordinate with operations and external parties on projects and/ or partnerships
• Assist in classification of documents, filing and any other ad-hoc duties as assigned
• Degree /Diploma in Business or relevant fields
• 1 to 3 years of working experience in F&B or related industries (preferred)
• Proficient in the use of MS Office
• Able to work well under pressure and in fast paced environments
• Bilingual in English and Mandarin
• Fresh graduates are welcomed to apply for Executive position
• Handle day to day operations and administrative duties
• Work closely with internal (such as operations) and external stakeholders (vendors/suppliers etc)
• Partake in process enhancements and policy developments
• Assist in preparation of monthly reports, data collation
• Involve in execution of assigned projects alongside with crafting and dissemination of Company memos and materials
• Degree in Business or relevant fields
• 5 to 8 years of working experience with 3 years in a team lead position
• Possesses discernment and strong leaderships skills
• Able to take ownership of projects with a solutions-oriented attitude
• Proficient in English and Mandarin
• Be accountable for team’s performance and management
• Provide and integrate technical expertise and business understanding
• Prepare and manage budgets
• Conduct yearly performance appraisal
• Plan and implement Company-wide initiatives to meet business objectives
• Manage and deliver communication strategies to various stakeholders to ensure full engagement and understanding
EMPLOYEE BENEFITS
We believe that the success is the result of happy employees. We value our poeple and believe in providing the best for them. Check out what we have lined up for you.
